Shipping Policy – Shipping Container Sales, LLC
At Shipping Container Sales, LLC, we are committed to delivering high-quality shipping containers with a smooth, transparent, and reliable delivery experience. Our Shipping Policy outlines how we manage order processing, delivery timelines, transportation arrangements, and customer responsibilities. Because shipping containers require heavy-duty logistics, we ensure that every step—from dispatch to final placement—is handled professionally and efficiently. Whether you are purchasing a new, used, or refurbished container, our goal is to make sure your product arrives in excellent condition and exactly where you need it.
1. Order Processing & Confirmation
Once an order is placed through www.shipping-containersales.com, our logistics team begins verifying inventory, confirming delivery location access, and coordinating transport. Every order goes through a thorough verification process to ensure the correct container size, condition, and specifications are prepared for dispatch. Customers will receive a complete confirmation email including order details, delivery schedule expectations, and important instructions for site readiness. This careful process helps us avoid delays, reduce risk, and provide accurate delivery timelines.
2. Delivery Timeframes
Shipping containers generally ship within 3–10 business days, depending on the customer’s location, container availability, and route scheduling. Rural or hard-to-reach areas may require additional time due to specialized transport arrangements. Weather conditions, road closures, and carrier availability may also affect timelines, but we always communicate updates promptly. Our priority is to ensure safe, damage-free delivery while maintaining the fastest timeline possible in the container freight industry.
3. Delivery Method & Equipment
Containers are delivered using professional transport trucks such as tilt-bed, flatbed, or rollback trucks depending on container size and the site conditions. Our drivers are trained to ensure precise and safe unloading. The customer is responsible for ensuring the delivery site is accessible, level, and free from obstacles. Adequate clearance for truck entry, maneuvering, and offloading is essential, especially for 40-ft units that require significant space.
Standard Delivery Requirements:
Clear access for the delivery truck
Level ground for container placement
Sufficient turning radius
No overhead obstructions such as wires or branches
Someone available to receive and guide the delivery
4. Customer Responsibility for Site Readiness
Before delivery, customers must assess and prepare their location to accommodate the weight and size of the container. If the driver determines that a location is unsafe or inaccessible, redelivery fees may apply. Proper preparation prevents damage to property, the container, or delivery equipment. We encourage customers to share photos or videos of the intended drop site to avoid unexpected issues on delivery day.
5. Shipping Costs & Additional Fees
Shipping costs vary based on distance from the nearest depot, container size, and delivery type. All charges are clearly communicated before dispatch. Additional fees may apply for difficult terrain, long-distance rural deliveries, unsuccessful delivery attempts, or the need for specialized equipment. We believe in complete transparency, so customers always receive upfront pricing with no hidden costs.
6. Inspection Upon Delivery
Customers should inspect the container at the time of delivery. Any visible concerns must be communicated immediately to the driver and our support team. Once the container is unloaded and accepted, it is considered delivered in the described condition. This inspection process ensures full satisfaction and protects customers from future uncertainties.
7. Contact & Support
For questions or assistance regarding your shipment, the team at Shipping Container Sales, LLC is always ready to help.
Email: sales@shipping-containersales.com
Website: www.shipping-containersales.com